PRIVACY POLICY

1. Introduction

Enteya and operating business Kreative Union ("we", "us", "our") respect the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website (https://enteya.com), register an account, make a purchase, or interact with our customer support.

2. Operating Identity & Brand Relationship

Enteya is the customer-facing brand for handcrafted imitation and fashion jewellery operated under the stewardship of Kreative Union. Our collections include 22K micro gold plated neckpieces, Kundan chokers, temple Harams, Thalli Mala, payal anklets, kada bangles, and daily wear accessories.

3. Information We Collect

We collect information directly provided by you, as well as automatic technical data when navigating our storefront:

• Personal Contact Information: Full name, email address, telephone / WhatsApp number.
• Shipping & Billing Addresses: Delivery street address, city, state, postal code, and country.
• Order Details: Purchased items, SKU numbers, transaction value, payment method selection, and order history.
• Technical Usage Data: IP address, browser type, device operating system, referring pages, and session timestamps.

4. Account Information

When you register an account on Enteya, we store your profile data securely to allow quick checkout, order tracking, address book management, and order history access.

5. Google Sign-In

This information is used strictly to establish your customer identity, authenticate login sessions, and prepill your contact preferences. Enteya DOES NOT request or access your Gmail inbox, Google Drive, Google Contacts, Google Calendar, or any non-essential Google account data.

6. Order & Payment Information

Payment authentication is handled via 256-bit encrypted secure payment gateways. Enteya does not store full credit card numbers, CVVs, or Net Banking credentials on our servers. For Cash on Delivery (COD) orders, payment is collected upon package delivery.

7. Shipping & Delivery Partners

To fulfill purchases, we share necessary delivery details (Name, Shipping Address, Phone Number) with logistics and courier partners (e.g. BlueDart, Delhivery) solely to complete package transit.

8. Cookies & Local Storage

We use essential cookies and browser local storage to maintain shopping cart contents, active user sessions, wishlist items, and display preferences. You may manage cookie options through your browser settings.

9. Account Deletion & Data Rights

You have the right to inspect, update, or request the deletion of your personal account data at any time. To request account or data removal, please submit a request via our Contact Page or email us at contact@enteya.com. Requests are processed within 7 business days.

10. Children's Privacy

Enteya's website is intended for general commercial audiences and is not directed at children under the age of 18.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect operational changes or statutory updates. Revisions will be published on this page with an updated modification date.

12. Contacting Us & Grievance Redressal

If you have any questions regarding this Privacy Policy, your personal data, or wish to exercise your data rights, please contact our privacy desk: