SHIPPING & DELIVERY POLICY

1. Shipping Coverage

Enteya delivers to all serviceable pincodes across India via premier air express logistics partners including BlueDart, Delhivery, and Xpressbees.

2. Processing & Dispatch Timeline

All confirmed orders are processed, quality-inspected, and dispatched within 24 to 48 hours of order placement (excluding Sundays and national holidays) by Enteya, operated by parent business Kreative Union.

3. Shipping Charges

• Orders above ₹499: Complimentary Free Express Shipping across India.
• Orders below ₹499: Standard flat shipping fee of ₹99.

4. Estimated Delivery Timeframes

• Tier 1 / Metro Cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 2 to 4 business days post dispatch.
• Rest of India: 4 to 6 business days post dispatch.

5. Shipment Tracking

Once your order is dispatched, a tracking ID and live courier tracking link will be sent via SMS, WhatsApp, and email.

6. Delivery Assistance & Customer Support

Couriers make up to 3 delivery attempts. Please ensure your contact number is active. For delivery assistance or address updates, contact our Concierge Desk: